swissQprint's 36-Month Warranty Delivers Unparalleled Peace of Mind

"Our customers have come to expect this type of reliability and consistency."

When it comes to today's printing technology, reliability shouldn't just be a feature; it should be the backbone of productivity and customer satisfaction. Wide-format equipment manufacturer swissQprint understands this principle better than anyone. So much so, in fact, that they have introduced a groundbreaking 36-month warranty that sets a new standard for reliability and assurance in the industry.

Industry-renowned Reliability

In the realm of equipment reliability, swissQprint stands above the rest. The company's printers are precision engineered and rigorously tested to ensure they deliver consistent performance day in and day out. And, with the company's new 36-month warranty, print service providers (PSPs) can rest assured that each swissQprint machine is protected for an extended period, providing unparalleled peace of mind.

In sharing his company's experience with its swissQprint Nyala 4 flatbed printer, Alan Stratton, digital color technology manager with The Bernard Group (Chanhassen, Minnesota) highlights its exceptional reliability: "The reliability of the Nyala printer means we can trust it to be ready whenever we need it to be. When other machinery breaks down, the Nyala is there, ready to take on the workload during the downtime of other equipment, enabling us to keep the jobs on track and avoid letting down our customers."

swissQprint takes pride in the durability and longevity of its printing systems, and in knowing they are trusted by businesses worldwide to deliver exceptional results, time after time. "We would not be able to operate our business without the consistent uptime provided by swissQprint," says Tom Matherly, president of Sign Ink (Ashland, Virginia). Both of our printers are up and running day after day. Our customers have come to expect this type of reliability and consistency." Sign Ink currently operates two swissQprint flatbed printers, an Impala LED and a Nyala 2, and recently purchased a Kudu flatbed, which is scheduled for installation in Fall 2024.

High Levels of Quality Control

swissQprint's new 36-month warranty is not simply a bold promise. It's a strong guarantee — founded in process control — ensuring industry-leading reliability and performance.

At the heart of swissQprint's commitment to reliability is its unwavering dedication to quality control. Components are sourced from Swiss-based suppliers well-known for their exquisite precision and strong attention to detail. This ensures that every part that goes into its printers meets the highest standards of excellence.

Kudu flatbed printer

From the initial design phase through final assembly, swissQprint's team of skilled technicians meticulously inspects and tests each component to guarantee optimal performance and warrantable reliability. This rigorous, quality-focused approach is the cornerstone of its reputation for excellence. It is reflected in every machine swissQprint produces.

Stratton emphasizes swissQprint's superior quality control, saying, "The reliability of our swissQprint Nyala is by far the best of any printer we have ever had, regardless of the category and price. It's not just the quality of parts and engineering; it's the built-in features that also prevent it from being damaged by operator mistakes. It has some great intelligence built in to prevent mishaps."

With swissQprint, and its 36-month warranty, PSPs can trust that their printer has been produced and tested to meet the most stringent quality control measures, giving them confidence in the print systems' ability to deliver outstanding results, time and time again.

Minimizing Operating Costs

Managing operating costs is a top priority for businesses of all sizes. That's why swissQprint has designed its printers for reliability and performance, and with a keen eye on efficiency and cost-effective production.

Because they are engineered to maximize productivity while minimizing waste, swissQprint's systems help PSPs streamline workflow and reduce overhead expenses. From energy-efficient UV LED curing technology to advanced ink management systems, they are designed to help minimize operating costs without compromising quality or performance.

About the cost efficiency of swissQprint products, Matherly shares, "Every component is designed with simplicity and precision to provide extended run time ability. Our 10-year-old printer runs the same as it did the first year. When other equipment breaks down and requires numerous service visits, we can always move both rigid and roll production to the swissQprint Impala and Nyala."

Also, the 36-month warranty provides additional value by protecting the initial investment and minimizing unexpected expenses. About the rapid and reliable support swissQprint offers, Stratton says, "The few times we have needed repairs carried out or parts replaced, we can trust that a technician will be on-site the next day with parts, and the printer is repaired the day of the visit. Other manufacturers cannot say that."

New Customer Perspective

For new customers, such as Bernie Michaud, president of INCOLOR Inc. (Moncton, New Brunswick), the 36-month warranty was a decisive factor. "We knew that we'd have a swissQprint eventually, the moment we first saw one at a trade show," he shares. "We are committed to providing our clients with the best possible print quality. The swissQprint UV printer is our first choice. After years of research and watching videos, we were confident they would provide a quality product. But with the 36-month warranty, we realized they meant business. We ordered a new Impala 4 with Orange ink."

"We are thrilled to be a part of the swissQprint family, and having a 36-month warranty will allow us to focus on customer growth with the new capabilities we will now be able to offer our clients," Michaud adds.

Reliability is Paramount

In an industry where equipment reliability is not an option, swissQprint stands apart as a trusted leader. With its new 36-month warranty, backed by its industry-renowned reliability, high levels of quality control, and a commitment to keeping operating costs low, PSPs can be confident that their investment is in good hands.

Matherly sums it up perfectly: "Honestly, it could be a 60-month or 72-month or 6-month warranty. It would be the same. The swissQprint equipment is designed for continuous, extended use. In essence, the warranty isn't needed because the equipment is engineered and built in such a way that it continues running smoothly. But for new customers without a previous printer, you are getting a sense of the commitment swissQprint has toward their products."

To experience the unrivaled peace of mind swissQprint provides — where quality, reliability, and customer satisfaction are top priorities — contact them today to learn how their exemplary printing systems can help take your business to the next level.