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Rhodes noted that one things shops need to do is identify where in the process the breakdown is happening — “ Make sure you have focused on exactly where you want to be, and what you want to do,” he said. “Concentrate on that, and focus on something you can make a profit on. Focus on what you do well, and then get the sales team focused on going out and finding the customers who need it. That is how you turn around any business,”
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Toni McQuilken
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Toni McQuilken is the senior editor for the printing and packaging group.
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