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Before you purchase anything online, what do you do first? You more than likely check the ratings and reviews, compare the best reviews against the worst, and make a judgement based off other’s experiences and opinions.
We live in a world where reviews are King. Studies by BrightLocal in 2017 revealed that 84% of consumers say they are just as likely to trust an online review as they are a personal recommendation. Honest reviews are a powerful tool to help consumers set expectations, and finalize a purchase.
UPS (Booth 1628) and UPS Freight understand the impact customer satisfaction has on your business. We know that a customer’s shipment needs to be delivered on-time in order to get the best review. That’s why UPS and UPS Freight have money-back guarantees on select options. If UPS makes a delivery later than the committed time, UPS will refund or credit your account with the shipping charges.
Optimize your supply chain
UPS has partnered with SGIA to help members optimize their supply chains. Having all of your small package and LTL freight shipments handled by one carrier makes things easier, faster, and gives you the most reward savings.
No matter the size of your business, the UPS Savings Program has no enrollment fees, no shipping minimum, and is a great way to cut costs on your bottom line to increase cash flows. The
program offers competitive discounts on both small package and LTL freight shipping services.
Shipping technologies
Having discounted services is great for your business, but how does working with UPS help your customers?
UPS is investing in tracking technologies that allow you and the recipient to receive notifications with the exact location of the shipment. UPS puts you behind the wheel of your supply chain with your dashboard, which lets you control everything from one location — giving you the power to process shipments and billing, setup notification alerts, and track your shipments with ease.
In order to satisfy the customers’ needs you’ll need to create a seamless experience, whether that is an urgent next-day-air delivery order, or an across town drop-off. Getting the shipment where it needs to go by the desired time is our mission.
Does this program fit my business?
We know there is no one-size-fits-all when it comes to business. UPS is more than happy to discuss your shipping needs, and give you a breakdown of how this program will impact your business in a short and long-term scenario.
The UPS Freight Associations Team can be reached by phone (866-443-9303) or email (UPSFreightAssociations@ups.com) to answer any questions you have regarding the program.
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