Helping Users Personalize and Preserve their Memories

Established in 2005, Photobook Worldwide serves more than 100 countries. Photobook Worldwide needed to replace their online editor and make it easy for users to preserve memories. The goal was to optimize website and editor conversions in order to improve personalized photo products sales.

Its ultimate goal was maintaining continuous production, so switching to Printbox (Booth 12351) involved several requirements.

The biggest challenges were:

• Transferring the knowledge about the system configuration to a large group of users.
• Auditing the non-standard purchasing paths, and coordination of development work necessary for their implementation.
• An accelerated mode for the implementation of 20+ online shops.
• Simultaneous work on the new e-commerce platform, combined with the transfer of configuration to the new system and maintaining the current store.

Photobook Worldwide is now poised to enhance its product and service experience with a state-of-the-art photo customization engine, which has been co-developed over the past 18 months.

“Customer happiness is core to what we do, and we really appreciate Printbox for going through this journey with us. We have received an extremely positive response since the launch, and we believe that the best is yet to come as we continue to focus on our customers,” says Leow Wee Jonn, CEO of Photobook Worldwide.

Superior craftsmanship and lifelong quality are their hallmarks. Printbox will continue to deliver the best solutions and services to maintain and expand Photobook Worldwide’s revenue streams of selling personalized photo products.