Contex announced that it has chosen Secur-Serv as an Authorized Service Provider in the United States. Secur-Serv is a managed services provider with more than 3,000 field service technicians available to provide onsite service and support to Contex large-format scanner customers. The Omaha, NE-based company, a division of Scantron Corporation, serves OEMs, financial institutions, retail, wholesale distribution, manufacturing, and other vertical market firms throughout the US.
“Our partnership with Secur-Serv gives our customers access to a team of experts fully trained on our Contex scanning solutions. Their depth of knowledge and experience will help our customers meet any technical challenges they might encounter, ” comments Steve Blanken, General Manager, Contex.
“We value the opportunity to support Contex customers so they can get the most out of their large format scanners. As their Authorized Service Provider, we can ensure they will receive quality service, performed by trusted experts,” comments Alan Sexter, Vice President, Business Development, Secur-Serv.
New Contex customers can buy onsite service agreements at the time of purchase or up to two years after. Onsite service agreements are also available to customers who’ve purchased a scanner within the past two years. The service can include scanner installation, ongoing maintenance, or an extended warranty on parts. Consumables can be purchased from Contex distributors or on Contex’s website.
The preceding press release was provided by a company unaffiliated with Wide-format Impressions. The views expressed within do not directly reflect the thoughts or opinions of Wide-format Impressions.