CI Ready! Delivers Key Continuous Improvement Insights and Strategies

For companies to capture this knowledge, leadership needs to understand that frontline ideas are the main driver of a company’s performance and ability to innovate, Robinson said. It’s important management understands what is involved, and its critical role. It also means teaching employees new skills and raising the quality of their thinking in their day-to-day operations, incorporating this creativity and drive for improvement and organizational function as part of everyone’s job.