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Caldera will also be highlighting the recently-launched CalderaCare at ITMA. This is a new customer service agreement that gives clients access to routine maintenance and technical support, along with software updates and enhancements. The scheme offers one, two or three-year contracts and is open to all users of Caldera RIP products. The aim of the subscription is to give users the peace of mind that comes with knowing they have someone to turn to when software issues arise. Commenting on its launch, Sébastien Hanssens said, “CalderaCare is one of our most important initiatives. Providing the best possible support to our users shows our commitment to the customer experience.”
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